Empowering Heart-Filled
Customer Care
Engage, educate, and empower your teams with MagnusLearn: the customizable disability empathy eLearning module that integrates within your existing Learning Management System.
Putting people first is at the core of everything we do at Huntington, so it’s important that we equip our colleagues with tools to promote inclusion
Donnell White
Chief Diversity, Equity and Inclusion Officer at Huntington Bank
This initiative aims to raise awareness and equip retail sales associate with the tools necessary to provide an exceptional in-store experience for our customers with disabilities, aligning with our values. This launch also recognizes October as Autism Awareness Month, underscoring Whirlpool Brand’s commitment to fostering a caring and inclusive environment. Together we can create a more welcoming and accessible world!
Salma El Morabet
Whirlpool Brand Lead at Whirlpool Canada.
Course Overview
The Power of Inclusive Leadership
Engaging employees in disability empathy training is essential to making inclusion real in your organization. Yet, building understanding across teams, providing relevant content for diverse roles, and turning awareness into action can be challenging—that’s why we designed our training to bring empathy and inclusion to life in practical, meaningful ways.
FEATURES
Key features of the Disability
Empathy Training
Fully customizable to your brand with options to tailor content to your specific industry or organizational needs.
Includes custom intro video and feedback loops tailored to your team.
Interactive quizzes, feedback, and storytelling on each slide
Explainer videos enhance the learning experience
mobile-friendly, accessible, and aesthetically appealing
Interactive scenarios within common workplace settings (e.g., Retail, Call Centre, Operations) where employees make decisions and explore the consequences of their choices.
Learn how to create more inclusive environments through hands-on problem solving and decision-making.
Freeze-frame interviews featuring individuals with real-life experiences such as mobility challenges, vision impairments, and deafness.
Advisors share authentic stories and feedback sourced from dozens of individuals with disabilities.
Foster an
Empathetic Workforce
Ready to Make an Impact?
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experts
Frequently asked questions
Get to know more about MagnusLearn. Can't find the answer you're looking for? Reach out to our friendly team.
The course offers 30- and 60-minute options to fit your scheduling needs.
Yes, the course can be tailored with your branding, specific scenarios, and industry-specific content.
Real-life stories from Disability Empathy Advisors and interactive branching scenarios give participants a deeper understanding of how their choices affect differently-abled individuals.
Absolutely. The course is fully responsive and designed to be accessible to all learners.