Empowering Heart-Filled
Customer Care
Engage, educate, and empower your teams with MagnusLearn: the customizable disability empathy eLearning module that integrates within your existing Learning Management System.
The Power of Inclusive Leadership
We designed our training to bring empathy and inclusion to life in practical, meaningful ways.
Real experiences and tips from ‘Disability Empathy Advisors’ power this impactful training module.
Customized to your company brand and desired course length
Delivered in a format compatible with your existing Learning Management System.
More inclusive and productive customer and employee interactions.
As teams complete the training, greater empathy fosters
Putting people first is at the core of everything we do at Huntington, so it’s important that we equip our colleagues with tools to promote inclusion.
Donnell White
Chief Diversity, Equity and Inclusion Officer at Huntington Bank
This initiative aims to raise awareness and equip retail sales associate with the tools necessary to provide an exceptional in-store experience for our customers with disabilities, aligning with our values. This launch also recognizes October as Autism Awareness Month, underscoring Whirlpool Brand’s commitment to fostering a caring and inclusive environment. Together we can create a more welcoming and accessible world!
Salma El Morabet
Whirlpool Brand Lead at Whirlpool Canada.
We welcome millions of passengers to fabulous Las Vegas each year. Hospitality is at the core of what we do, and we’re committed to providing the best customer journey for all travelers. We’re proud to have partnered with Magnusmode to provide educational trainings for our team members and resources for our neurodivergent guests.
Monika Bertaki
Chief Marketing Officer at Harry Reid International Airport
MagnusLearn Features
Freeze-frame interviews featuring individuals with real-life experiences such as mobility challenges, vision impairments, and deafness.
Advisors share authentic stories and feedback sourced from dozens of individuals with disabilities.
Interactive quizzes, feedback, and storytelling on each slide
Explainer videos enhance the learning experience
mobile-friendly, accessible, and aesthetically appealing
Fully customizable to your brand with options to tailor content to your specific industry or organizational needs.
Includes custom intro video and feedback loops tailored to your team.
Interactive scenarios within common workplace settings (e.g., Retail, Call Centre, Operations) where employees make decisions and explore the consequences of their choices.
Learn how to create more inclusive environments through hands-on problem solving and decision-making.
Set objectives, measure participation rates, and assess outcomes with pre and post surveys to create a quantitative measure of impact
Foster an
Empathetic Workforce
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Frequently asked questions
Get to know more about MagnusLearn. Can't find the answer you're looking for? Reach out to our friendly team.
The course offers 30- and 60-minute options to fit your scheduling needs.
Yes, the course can be tailored with your branding, specific scenarios, and industry-specific content.
Real-life stories from Disability Empathy Advisors and interactive branching scenarios give participants a deeper understanding of how their choices affect differently-abled individuals.
Absolutely. The course is fully responsive and designed to be accessible to all learners.